Terms & Conditions

Last updated: August 2025

1. About Us

These Terms & Conditions govern your use of the Altitude IT Support website at altitude-it.co.uk and any services provided by Altitude United LTD ("Altitude IT", "we", "us", or "our"), a company registered in England and Wales.

By accessing this website or using our services, you agree to be bound by these terms. If you do not agree, please do not use our website or services.

2. Services

Altitude IT provides IT Operations, Digital Workplace Administration, Security Assurance, AI Consultancy, and related IT services to small businesses. Specific service terms, deliverables, pricing, and service levels are set out in individual service agreements or statements of work agreed with each client.

We reserve the right to modify, suspend, or discontinue any service at any time with reasonable notice.

3. Website Use

You may use this website for lawful purposes only. You must not use it in any way that is unlawful, harmful, fraudulent, or in violation of any applicable law or regulation. You must not attempt to gain unauthorised access to any part of the website or its underlying infrastructure.

All content on this website — including text, images, graphics, and tools — is owned by or licensed to Altitude United LTD and is protected by copyright. You may not reproduce or redistribute content without our written permission.

4. Enquiries and Contact Forms

When you submit an enquiry through this website, you consent to us contacting you in response. We will handle your personal data in accordance with our Privacy Policy.

5. Disclaimer of Warranties

This website and its content are provided "as is" without warranty of any kind. We do not warrant that the website will be uninterrupted, error-free, or free from viruses or other harmful components. Guidance and information published on this website is for general informational purposes only and does not constitute professional IT or legal advice.

6. Limitation of Liability

To the fullest extent permitted by law, Altitude United LTD shall not be liable for any indirect, incidental, special, or consequential loss or damage arising from your use of this website or reliance on its content.

7. Third-Party Links

This website may contain links to third-party websites. These links are provided for your convenience only. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.

8. Governing Law

These terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms or your use of this website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

9. Changes to These Terms

We may update these Terms & Conditions from time to time. Any changes will be posted on this page with an updated date. Continued use of the website after changes are posted constitutes your acceptance of the revised terms.

10. Contact

If you have any questions about these Terms & Conditions, please contact us: