Our Services

We operate and assure your technology. Fixed price, automation first, security assurance.

Digital Workplace Administration

Outsourced Microsoft 365 and people administration.

• New Starters — account, mailbox, licences, permissions and device setup
• Leavers — secure offboarding with full documentation
• Microsoft 365 Administration
• Password & MFA Management
• Shared Mailboxes
• Licence Management
• User Permissions
• Device Provisioning
• Software Deployment
• Email Administration

IT Operations

Structured operations across Microsoft 365, Employee Lifecycle, Devices, Backup & Recovery, Security, Infrastructure and Projects.

Project Services

• Altitude Technology Roadmap

  Independent fixed-price review of business technology, security, resilience, costs, Microsoft 365 and AI readiness, producing a prioritised 12–24 month roadmap with no obligation to buy follow-on work from Altitude IT.

• Microsoft 365 Tenant Ownership Review

  Establish tenant admin control, review licensing and provider relationships, and identify the safest route to taking ownership before changing providers, licensing or authentication.

• Google Workspace to Microsoft 365 Migration

  Complete transition covering identities, Gmail, calendars, Drive, Shared Drives, apps, devices, security, staff adoption and validation.

• Microsoft 365 Authentication Review and Passkey Migration

  Microsoft-provided SMS and voice MFA retires 1 February 2027. Prompts begin 1 September 2026. Altitude identifies affected users, designs authentication methods, pilots passkeys, tests recovery and manages the rollout.

• Microsoft 365 Tenant-to-Tenant Migration

  Business transition covering identities, domains, Exchange, Teams, SharePoint, OneDrive, security and continuity.

• Business Printer Support

  Printers offline, drivers broken, scan-to-email failing or print queues stuck? Structured printer troubleshooting, network printing, driver management, security hardening and new printer setup for businesses across Greater Manchester and the North West.

• Microsoft 365 Security Baseline Review

  Practical review of your Microsoft 365 tenant against authentication, privileged access, external sharing, devices, logging and configuration drift — with a prioritised action plan.

• Microsoft 365 Backup and Recovery

  Independent Microsoft 365 backup so you can recover from accidental deletion, ransomware and account compromise without relying on Microsoft's limited retention windows.

• Windows Server Upgrade and Migration

  Windows Server lifecycle planning and migration — covering upgrade, migration, replacement, cloud consolidation and workload retirement for businesses across Manchester and the North West.

• Email Authentication and Sending Architecture Review

  SPF, DKIM, DMARC, subdomain strategy and sending platform review before campaigns affect your business domain's reputation and deliverability.

• VMware ESXi Review & Migration

  Review VMware hosts, virtual machines, hardware, licensing and recovery before deciding whether to keep VMware, move suitable Windows workloads to Hyper-V, separate workloads, migrate applications or remove the layer.

Business Phone Solutions

Looking for a reliable alternative to VoIP? We recommend Air Landline — no internet dependency, no complex setup, and no hidden fees. Learn about business phone solutions.